The Signet Ring Company uses Australia Post Express Post.
Next day delivery to most Capital cities with signature required on delivery.
Extra Cover is available up to $5,000 for a fee.
All signet rings are received in our signature ring box.
You can request the tracking number and track the progress of your Express Post Platinum satchel online.
The Signet Ring Company will never post an Express Post Platinum satchel over the weekend.
Please note: Tracking events are limited for rural and remote areas.
All overseas deliveries are made using Australia Post International Package.
There is a flat $45.00 AU charge which includes tracking and insurance to most countries.
RETURNS
14 Day Return Policy
If you are unhappy with your purchase, you may return it within 2 weeks of purchase for a full refund. It must be unworn and in the original condition.
A full refund will be given for any goods which are faulty upon arrival.
Return Process
If you would like to return your item, please email us at hello@thesignetringcompany.com requesting a return authorization number.
Ship to: The Signet Ring Company P.O. Box 516 Middleton. Tasmania. 7163 Australia
Once we receive your return, we will contact you and arrange your refund.
If the item has been worn or damaged it will not be accepted as a return. It is recommended that you ship your return with appropriate tracking as we will not assume responsibility for any item which is lost or damaged.
Warranty
All products are guaranteed for a period of 3 months from date of purchase.
After this time we will repair any damaged ring purchased from us for a fee. Please email us at hello@thesignetringcompany.com requesting a return authorisation number. One of our team will contact you with the repair, replacement and freight charge.
Proof of purchase must be provided.
Cancellations
Should you wish to cancel an order before despatch please email us immediately at
hello@thesignetringcompany.com
Consumer Law
All goods purchased from this website come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods replaced if the goods fail to be of acceptable quality.
The goods will not be of acceptable quality if such goods:
(a) are not fit for all the purposes for which goods of that kind are commonly supplied;
(b) are not acceptable in appearance and finish;
(c) have defects;
(d) are unsafe; or
(e) are not durable.
Subject to any rights you may have under the non-excludable guarantees under the Australian Consumer Law, we may impose fees payable by you in relation to any repair/service not covered by the guarantees under the Australian Consumer Law or the three month limited warranty.
The three month limited warranty excludes, to the extent permitted by law, damage due to ordinary wear and tear, misuse, accident, abuse, alteration, substitution, improper repair or warranty service performed by someone other than us or our authorised repairers, theft, disappearance, loss (including lost stones) or any other type of use causing deterioration.
To the extent permitted by law (including Australian Consumer Law), The Signet Ring Company reserves the sole right to judge whether or not a signet ring has been subject to ordinary wear and tear.
When a good is repaired under the original contractual warranty term, only the remaining term of the original contractual warranty will continue to apply
If you would like an item repaired, please email us at hello@thesignetringcompany.com
Details
Sterling Silver
Men's/Women's Signet Ring
14mm Round
Dimensions:
Size: 14mm
Thick: 2mm
Handmade with Hallmark. Made in Australia.
As classic as they come. A versatile shape, our round signet rings look great plain or engraved with a fabulous monogram or family crest. All of our rings are designed and made in Australia by our expert team of goldsmiths. Your signet ring arrives in our bronze signature ring box. Free freight in Australia.
Any questions please feel free to email hello@thesignetringcompany.com and we will be happy to help.
Please allow 3 weeks for delivery. Available in sizes: H, J, L, N, P, R
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